Last updated: September 28, 2026
Crown Muay Thai Academy (“Crown,” “we,” “us,” or “our”) is operated by Kru Ray MT Inc. We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect personal information when you:
- Submit a form through our website, Facebook, Instagram, or other advertising platforms
- Register for a free trial, class, program, or membership
- Contact us by email, telephone, text message, or social media
- Complete a waiver, health screening form, or membership agreement
- Make a payment or purchase
Information collected may include your:
- Name
- Email address
- Telephone number
- Age or age group
- Program interests
- Preferred class or trial information
- Information you voluntarily provide when communicating with us
For children's programs, information may also be provided by a parent or legal guardian.
2. How We Use Your Information
We may use your personal information to:
- Respond to inquiries
- Schedule and manage free trials
- Provide information about classes, programs, memberships, and services
- Contact you regarding your registration or membership
- Process payments and maintain administrative records
- Send service-related communications
- Send promotional or marketing communications where permitted by law
- Improve our website, advertising, programs, and customer experience
- Maintain the safety and operation of our programs
- Comply with legal and regulatory obligations
3. Facebook and Instagram Lead Forms
If you submit information through a Facebook or Instagram form, your information is transmitted to Crown Muay Thai Academy through Meta's platform.
Meta may separately collect and process information according to its own privacy policies and terms. Crown Muay Thai Academy does not control Meta's independent collection or use of information.
Information received from Meta will be used for purposes such as responding to your inquiry, arranging a trial, and providing information about Crown Muay Thai Academy programs and services.
4. Marketing Communications
Where permitted by applicable Canadian law, we may contact you by email, telephone, text message, or other electronic means regarding our programs and services.
You may withdraw your consent to receive promotional communications at any time by using an unsubscribe option where provided or by contacting us directly.
You may still receive communications that are necessary to administer an existing registration, membership, booking, or transaction.
5. Sharing of Information
We do not sell your personal information.
We may provide information to trusted service providers that assist us in operating our business, including providers used for:
- Class registration and membership management
- Payment processing
- Website hosting
- Email and communications
- Advertising and analytics
- Customer relationship management
These service providers may process information on our behalf in accordance with their respective privacy and security practices. Some of these providers may store or process information outside of Canada, where it may be subject to the laws of that jurisdiction.
We may also disclose information where required or permitted by law.
6. Payment Information
Payments may be processed by third-party payment processors. Crown Muay Thai Academy does not necessarily store complete credit-card or banking information provided through those payment systems.
Payment providers process such information according to their own privacy and security policies.
7. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, measure advertising performance, and improve our services.
These technologies may be provided by third parties, including advertising and analytics platforms.
You may be able to restrict cookies through your browser or device settings.
8. Protection and Retention of Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to administer our relationship with you, or to satisfy legal and business requirements.
9. Access, Correction and Withdrawal of Consent
You may contact us to request access to or correction of personal information we hold about you.
Where our processing is based on your consent, you may also withdraw that consent, subject to legal, contractual, and operational requirements.
10. Children's Information
Information concerning children participating in Crown Muay Thai Academy programs should be submitted by, or with the authorization of, a parent or legal guardian.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the date of the most recent revision.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact:
Crown Muay Thai Academy (Kru Ray MT Inc.)
411 Bradwick Drive, Unit 11, Vaughan, ON L4K 2P4
Email: kruray@outlook.com
Phone: +1 (888) 836-6330
Website: crownmuaythaiacademy.com